Responsible Gaming
Gaming Should Be Entertainment
At Spin Casino NZ, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. It's important to approach gaming with realistic expectations and to only spend what you can afford to lose.
If you find yourself struggling to control your gaming habits, support is available. Please reach out to the resources listed below.
Age Verification
New Zealand law requires that all players must be at least 18 years of age to participate in online gaming. When registering with Spin Casino NZ, you confirm that you meet this legal requirement.
If you are under 18, please do not register or attempt to use our services. We take age verification seriously to protect young people from the potential harms of gambling.
Warning Signs of Problem Gambling
Do you recognise any of the following signs in your own gaming behaviour? If so, it may be time to seek support:
- Spending more time or money on gaming than intended
- Feeling the need to bet larger amounts to experience the same level of excitement
- Attempting to cut back or stop gaming without success
- Thinking about gaming constantly, even when not playing
- Gaming as a way to escape problems, stress, or difficult emotions
- Chasing losses by continuing to play in hopes of winning back money
- Hiding your gaming activities from family, friends, or partners
- Lying about the amount of time or money spent on gaming
- Borrowing money or using credit to fund gaming
- Experiencing mood swings or irritability when unable to game
- Neglecting work, study, relationships, or hobbies due to gaming
- Continuing to game despite negative financial or personal consequences
If you've ticked several of these boxes, problem gambling may be affecting your life. Help is available, and seeking support is a sign of strength.
Self-Help Tools Available
Spin Casino NZ provides several tools to help you maintain control over your gaming activity:
Deposit Limits
Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly). Once your limit is reached, you won't be able to deposit further funds until the period resets.
Loss Limits
Set a maximum amount you're prepared to lose within a set timeframe. When you reach your loss limit, your account will be suspended from further play until the period ends.
Reality Checks
Request pop-up reminders at regular intervals during your gaming session. These notifications display how long you've been playing and how much you've spent, helping you stay aware of your activity.
Self-Exclusion
If you need a break from gaming, you can self-exclude from Spin Casino NZ for a period of your choosing (minimum 24 hours). During this time, your account will be locked and you won't be able to access the site or make deposits. Self-exclusion can be extended or made permanent.
To activate any of these tools, log into your Spin Casino NZ account and visit the Responsible Gaming settings in your player profile.
Support Organisations in New Zealand and Internationally
If you're concerned about your gaming or need someone to talk to, these organisations offer free, confidential support:
New Zealand
- Problem Gambling Foundation (PGF) — Free helpline: 0800 664 262 (available 24/7) | www.pgf.nz
- Gamblers Anonymous New Zealand — Support meetings across NZ | www.gamblersanonymous.org.nz
International Resources
- GamCare (United Kingdom) — www.gamcare.org.uk
- GamStop (United Kingdom) — www.gamstop.co.uk
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) — www.responsiblegambling.org
- National Council on Problem Gambling (United States) — www.ncpgambling.org
All of these organisations provide free, impartial information and support to people affected by problem gambling. Reaching out is a positive step, and trained counsellors are ready to help.
Take Action Today
If you recognise that gambling is becoming a problem in your life, or if someone you care about is struggling, please seek help now. Problem gambling is treatable, and support is available.
Contact the Problem Gambling Foundation on 0800 664 262 (free call, 24 hours a day, 7 days a week) to speak with a trained counsellor who can listen without judgement and help you find the right support.
Remember: asking for help is not weakness — it's the strongest decision you can make for your wellbeing and the wellbeing of those around you.
This responsible gaming information is current as of 2026. For the most up-to-date resources and support options in New Zealand, please visit the Problem Gambling Foundation website or call their helpline.